When you visit a retailer through Cashback India, our systems can track that visit and record an 'exit click'. Thereafter, if you don't get an email from us about your cashback it is likely that somehow the retailer has missed the transaction. In these cases, we will chase the retailer and do our best to get you your missing cashback. Please note that sometimes cashback is not paid on VAT and delivery amounts. Therefore, if you think your cashback tracked at a wrong amount then this could be one of the reasons.
In some cases, the retailer may decline your cashback, such as:
1.The purchase was returned, cancelled or the order amended.
2.The purchase was not completed wholly online. 3.Another referrer has been awarded the cashback commission (e.g. a price comparison site,another cashback site etc).
4.You did not comply with the terms and conditions listed on our website and/or the retailer's.
5.A voucher code or gift code not authorized by our website was used.
6.The retailer has ceased trading or has gone into administration.
7.Cookies were disabled and hence the tracking could not be completed.
8.Presence of AdBlocker or Adblocking Anti-Virus in your browser or PC respectively.
Generally, sticking to the terms and conditions provided on our retailer page and ensuring you follow the recommended process will minimize the risk of anything going wrong.